Question 1

What tools does Opsrift include?

Accepted Answer

Opsrift includes six product areas: (1) Postmortem Generator — 9-section incident postmortems; (2) Shift Handover Generator — structured handovers with auto-imported incidents; (3) Runbook Generator — operational runbooks from incidents or postmortems; (4) Incident Investigation — AI-assisted Q&A over your incident context; (5) Status Page — hosted public status with components and incidents; (6) Incident Forecast — proactive risk signals from your postmortem history. All six tools are available today.

Question 2

How does Opsrift generate postmortems?

Accepted Answer

Opsrift uses Anthropic's Claude AI to generate 9 structured sections in parallel: Executive Summary, Timeline, Root Cause Analysis, Impact, Detection & Response, Resolution, Process & Organizational Gaps, Action Items, and Lessons Learned. Import from PagerDuty, OpsGenie, Datadog, Grafana, or Jira (where connected), or enter data manually.

Question 3

What integrations are available?

Accepted Answer

Opsrift supports PagerDuty and OpsGenie for incident import, Datadog and Grafana for alert and metric import, Jira for import and action item push, Confluence for one-click publishing, Slack and Microsoft Teams for webhook notifications and summaries, and GitHub for deploy-to-incident correlation. All nine integrations are available now.

Question 4

What does the Starter plan include?

Accepted Answer

The Starter plan at $10/month gives you 10 AI generations per month, all core tools (postmortem, handover, runbook, investigation), 1 status page, PagerDuty & OpsGenie import, and exports. Every plan includes a 7-day free trial — a card is required to start, but you can cancel anytime.

Question 5

How to automate shift handovers?

Accepted Answer

Connect PagerDuty or Jira, define your shift window (including quick presets like last 8h / 12h / 24h), and Opsrift generates a 7-section handover with summary, active incidents, tasks, escalations, metrics, upcoming changes, and notes — in under a minute instead of a long verbal passdown.

Question 6

What is Incident Forecast?

Accepted Answer

Incident Forecast analyzes your saved postmortem history to surface proactive risk signals: recurring systems, deploy-to-incident correlation, unresolved action item debt, severity trend (worsening/improving/stable), and mean time between incidents (MTBI). An AI-generated risk brief summarizes the overall picture so you can act before the next incident hits.

Question 7

Can I edit the generated reports?

Accepted Answer

Yes. Every section can be edited inline or regenerated individually with AI. You can click any section heading to enter edit mode, make changes, and the report updates in real time. You can also regenerate a specific section while keeping the rest intact.

Question 8

Is my incident data secure?

Accepted Answer

Yes. Opsrift uses Clerk for authentication, Supabase with Row Level Security for data storage, and all API calls are encrypted via HTTPS. Your incident data is only used to generate your reports and is never used for AI model training.

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