What tools does Opsrift include?

Opsrift includes six product areas: (1) Postmortem Generator — 9-section incident postmortems; (2) Shift Handover Generator — structured handovers with auto-imported incidents; (3) Runbook Generator — operational runbooks from incidents or postmortems; (4) Incident Investigation — AI-assisted Q&A over your incident context; (5) Status Page — hosted public status with components and incidents; (6) Incident Forecast — proactive risk signals from your postmortem history. All six tools are available today.

How does Opsrift generate postmortems?

Opsrift uses Anthropic's Claude AI to generate 9 structured sections in parallel: Executive Summary, Timeline, Root Cause Analysis, Impact, Detection & Response, Resolution, Process & Organizational Gaps, Action Items, and Lessons Learned. Import from PagerDuty, OpsGenie, Datadog, Grafana, or Jira (where connected), or enter data manually.

What integrations are available?

Opsrift supports PagerDuty and OpsGenie for incident import, Datadog and Grafana for alert and metric import, Jira for import and action item push, Confluence for one-click publishing, Slack and Microsoft Teams for webhook notifications and summaries, and GitHub for deploy-to-incident correlation. All nine integrations are available now.

What does the Starter plan include?

The Starter plan at $10/month gives you 10 AI generations per month, all core tools (postmortem, handover, runbook, investigation), 1 status page, PagerDuty & OpsGenie import, and exports. Every plan includes a 7-day free trial — a card is required to start, but you can cancel anytime.

How to automate shift handovers?

Connect PagerDuty or Jira, define your shift window (including quick presets like last 8h / 12h / 24h), and Opsrift generates a 7-section handover with summary, active incidents, tasks, escalations, metrics, upcoming changes, and notes — in under a minute instead of a long verbal passdown.

What is Incident Forecast?

Incident Forecast analyzes your saved postmortem history to surface proactive risk signals: recurring systems, deploy-to-incident correlation, unresolved action item debt, severity trend (worsening/improving/stable), and mean time between incidents (MTBI). An AI-generated risk brief summarizes the overall picture so you can act before the next incident hits.

Can I edit the generated reports?

Yes. Every section can be edited inline or regenerated individually with AI. You can click any section heading to enter edit mode, make changes, and the report updates in real time. You can also regenerate a specific section while keeping the rest intact.

Is my incident data secure?

Yes. Opsrift uses Clerk for authentication, Supabase with Row Level Security for data storage, and all API calls are encrypted via HTTPS. Your incident data is only used to generate your reports and is never used for AI model training.

PagerDuty Integration

Opsrift integrates natively with PagerDuty to import incident data directly into the postmortem, shift handover, and runbook generators. Connect your API key once, then select any incident to auto-fill the generation form — no copy-pasting from browser tabs.

How It Works

Go to any generator page (Postmortem, Shift Handover, or Runbook)
Click the PagerDuty tab in the import panel
Enter your PagerDuty API key (stored securely per-user, reused for future sessions)
Browse your recent incidents or search
Select an incident — details auto-fill: title, severity, timeline, affected services, responders
Click "Import & Generate" — Opsrift produces a complete structured report

For a walkthrough of the full automated postmortem workflow, see How to Automate Incident Postmortems.

What Gets Imported

Fields pulled from PagerDuty when you import an incident:

Incident title and description
Severity / priority level
Creation and resolution timestamps
Affected service(s)
Assigned responders
Incident timeline and log entries
Escalation policy info

Shift Handover: Auto-Fetch by Time Window

When using the Shift Handover Generator, Opsrift can auto-fetch all PagerDuty incidents that occurred during a specific shift window. Select your shift (morning, evening, night, or custom time range) and click "Fetch from PD" — all incidents from that period are pulled in and included in the handover report.

This eliminates the most tedious part of shift handovers: manually listing what happened during your shift. PagerDuty already has the data; Opsrift just pulls it into a structured document.

Setup Requirements

A PagerDuty account with API access
A PagerDuty REST API key (v2) — read-only access is sufficient
Available on all Opsrift plans, including Starter

Security

Your PagerDuty API key is stored per-user in Supabase with row-level security
Keys are never shared across users or exposed in client-side code
Opsrift only reads incident data — it does not modify, create, or delete anything in your PagerDuty account
Incident data passes through the Anthropic API for generation only and is not used for model training

Frequently Asked Questions

What PagerDuty permissions does Opsrift need?

A REST API v2 key with read-only access. Opsrift only reads incident data and never modifies your PagerDuty account.

Is PagerDuty integration available on the Starter plan?

Yes. PagerDuty import is available on all plans including Starter.

Can I use PagerDuty data for shift handovers too?

Yes. The Shift Handover Generator can auto-fetch all PagerDuty incidents within your selected shift time window.